Contact and send
The best of nature
114 route de Diekirch
3 Rue Beaulieu
Matricule : 2018 2449 904
TAV : LU30499177
All of our products are dietary supplements and cannot be viewed as medicine: they cannot be viewed as a treatment to cure or even prevent disease. For treatment advice, please consult your doctor.
Although we make every effort to ensure that all information on our website and related documents is correct, occasionally typographical errors or omissions may occur.
We reserve the right to correct them in the way that seems most appropriate to us, as well as to update or cancel any order that may be affected.
The site https://the-best-of-nature.com is accessible to adults (over 18 years old).
The hemp-based products on our site comply with French and European legislation (because they come from organic European hemp, certified seeds, and containing no trace of THC).
When the customer accepts the product provided by The best of nature, the agreement is concluded and it must comply with the conditions attached to it, conditions set by The best of nature.
PRICE AND ORDER
All our products are sent from France and Luxembourg.
Our prices are indicated in euros, all taxes included, and excluding handling and shipping costs.
Free shipping from € 50 purchase for France, Luxembourg and Belgium via Mondial Relay.
We reserve the right to modify these prices at any time.
When you take physical possession of the products ordered, you are responsible for the risk of loss or damage.
In addition, we reserve the right to decline a payment for any reason that we deem justified.
We are not responsible for any variations in the color, smell or taste of any of our products. The best of nature products are NATURAL products subject to NATURAL modifications.
Any order confirmation is considered in all cases as full acceptance of these general conditions of sale.
You declare that you are fully aware of it.
We occasionally provide special offers and services related to our products through our website. We reserve the right, however, to terminate and monitor such offers at our sole discretion.
Any personal information communicated to us is private. It is stored, protected and remains confidential.
Payment for your purchases is made by credit card via Viva Wallet or by bank transfer.
In accordance with article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify a reason or pay. penalty.
For any return, the product must be returned in its ORIGINAL and COMPLETE condition: (product and packaging included). In this case, your responsibility is engaged. Any degraded product cannot be refunded.
If you receive damaged or defective items, contact us by phone, letter or email within 4 days of receiving your order. It is only upon receipt of the returned product that we can begin the reimbursement process. Import customs duties are not refundable.
Any return costs are your responsibility.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL.
In accordance with Article L.121-21-8 of the Consumer Code.
If your products have been opened after delivery, then they cannot be returned for hygiene or sanitary reasons.
We reserve the right to make changes to these General Conditions at any time without notifying the customer. The latest version of the General Conditions can be viewed here on our website.
Our delivery times are 4 working days for France and 6 working days for Europe
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